Help & FAQs

Get advice, download our user guides, browse our FAQs and more in the sections below.

Ordering from Bulldog All broadband services are now ordered from the Pipex website more »
Broadband Learn about getting connected, troubleshooting service issues, getting MAC numbers, upgrading to DoubleSpeed and much more more »		Bills & Billing For any questions you have over your bills, or to save money through Direct Debit, and more. more »
Phone Download our phone full guide for all you need to know about getting the most from your Bulldog Phone. more »		Services for disabled customers Details about services we provide for customers with additional needs. more »
Email Make sure you get your email and learn how to set-up your four email accounts for the first time. more »		How to cancel plus "MAC" keys I have a broadband-only service. more » I have a combined broadband + phone service. more »
Bulldog Lounge Help with our exciting Bulldog Lounge services. more »		Contact us (including opening hours) All our contact email addresses, phone numbers and opening hours in one place. more »
Glossary The most common terms we use to describe our technology and services. more »

FAQs: to get answers to the most common questions people ask about our services, click here.